Privacy Policy

PathGene Biotech Co., Ltd. ("PathGene", "we", "us") operates the website pathgenebio.com. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website or contact us for business purposes.

1. Information We Collect

We collect information you voluntarily provide through our inquiry and COA request forms, including:

• Full name
• Business email address
• Company name
• Product inquiries and requirements

We do not collect payment information, government-issued IDs, or any sensitive personal data.

2. How We Use Your Information

Information you submit is used solely for B2B business communication purposes:

• Responding to product inquiries and sample requests
• Sending requested documents (Certificate of Analysis, MSDS)
• Following up on quotation requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage

Submitted inquiry data is stored securely on our self-hosted server infrastructure. We retain business inquiry records for up to 3 years for legitimate business follow-up purposes, after which records are deleted.

4. Email Communications

By submitting an inquiry, you consent to receive a response email from our sales team. We do not send unsolicited marketing emails. You may request removal from our contact list at any time by emailing alex@pathgenebio.com.

5. Cookies

This website uses Google Analytics 4 to understand aggregate page visits and interaction patterns, including form and contact-button usage. Analytics data is used for site improvement and is not sold for marketing. Google may process technical identifiers and usage data under its own privacy policy. We do not use analytics data to make decisions about individual buyers.

6. Third-Party Services

We use Resend (resend.com) to deliver transactional emails. Your email address is transmitted to Resend solely for the purpose of delivering your confirmation email. Resend's privacy policy applies to that transmission.

7. Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, contact us at alex@pathgenebio.com. We will respond within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact

PathGene Biotech Co., Ltd.
Nanjing, Jiangsu, China
Email: alex@pathgenebio.com